Onsen Etiquette

 

NOTICE
Use of the onsen and the associated amenities and facilities is strictly at your own risk. If you are feeling unwell while in the onsen, slowly make your way out of the pool and signal to our staff for assistance.
GUESTS WITH THE FOLLOWING CONDITIONS ARE NOT PERMITTED TO USE THE ONSEN:
  • Ladies who are pregnant or with menstruation
  • With history of recent surgery or heart conditions
  • Intoxicated
  • With skin infection
  • Unaccompanied guests below the age of 16

BEFORE ONSEN

  1. Please leave your belongings in the lockers provided. Onsen Spa only allows small towels to inside the Onsen.
  2. Japanese onsens are enjoyed naked. Swimsuits or underwear are not allowed.
  3. Kindly wash your body well before getting in the onsen.
  4. Ensure the area is clean after use for the comfort of other guests.
  5. Please keep your locker key and wristband on your wrist at all times. We will not be held responsible for any lost or stolen items inside I’M Onsen Spa.

DURING ONSEN

  1. Do not put your towel or wash your body in the onsen for sanitary reasons. The onsen is for soaking only.
  2. Please always rinse your sweat off after using the sauna and steam.
  3. Please rinse your body and feet before getting in each onsen tub.
  4. The wellness suite is a quiet space. The management prohibits inappropriate conduct and making loud noises.. For your safety, please refrain from running in the wet area and swimming in the onsen.
  5. Please do up long hair.
  6. To avoid dehydration, please drink enough water after your onsen experience.

Please refrain from taking photos or videos inside the Onsen and the dressing area.
AFTER ONSEN

  1. Please wipe yourself off especially before coming out of the dressing area.
  2. The management prohibits bringing of mobile phones or laptops in the dressing area
  3. Please return your used towel, Yukata and slippers to the towel attendant.

USAGE GUIDE
The facilities is cashless throughout. The wristband is used to purchase food and drinks, and to record
additional treatment and spa services. No cash is necessary within the facility.

  1. Check in > Receive Locker Key and wristband
  2. Locker Room > Receive YUKATA, towels, and slippers
  3. Onsen | Spa | Relax | Bloom Restaurant
  4. Locker Room > Return YUKATA, towels and slippers
  5. Check-out > Return Locker key

Check out our House Rules page for more information